MSME PERFORMANCE IMPACTED BY IT ADOPTION - AN APPRAISAL OF LITERATURE FROM DEVELOPING AND DEVELOPED COUNTRIES

Author(s)

Srilekh S, Pooja Kapoor

Affiliations

Department of Management and Commerce, Manav Rachna University, Faridabad

Abstract

In any developing country, Micro, Small & Medium Enterprises (MSMEs) hold the position as the biggest contributor to economic growth. Building on a review of the theoretical and empirical literature, the purpose of this paper is to analyze the benefits of IT adoption in MSMEs in other developing and developed countries. It intends to pave the way for MSMEs to realise that the benefits overweight the challenges. Central questions are: What are the major factors influencing IT adoption in MSMEs? What are the perceived benefits of IT adoption? The paper does a literature review of empirical and non- empirical research papers published in developing and developed countries. From the review of literature, a conceptual framework of the influencing factors on MSME is formed. It further dwells into the benefits of IT adoption and suggests an outlook for the MSMEs.

Keywords

Information Technology, IT adoption, MSME, MSME performance .

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