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Volume 2, Issue 2

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Volume 2, Issue 2

Effect of Knowledge Management on Organizational Performance


Ruchi Payal and Roma Mitra Debnath

  1. All India Management Association, New Delhi
  2. Indian Institute of Public Administration, New Delhi

Purpose: This paper aims to identify the state of the art related to the research problem “The effect of Knowledge Management on Organizational Performance”.

Design/Methodology/Approach: The systematic literature review includes 42 papers published between 2010 and 2012. The selected papers were classified according to research approach used, the country and industry of the sample population, research parameters/constructs studied, Data Analysis and software tools used and the research gaps in the inspected studies.

Findings: This paper significantly contributes to the literature. First, the study has identified and gathered if not all, then at least the immense majority of “state of the art” concerning the research problem from January, 2010 to September, 2012. Second, despite the complications generated by the diversity of the research approaches, research constructs, sample population, the study has been able to aggregate the individual properties, thus leading to a higher level of evidence about the pieces of knowledge about the research problem under investigation.

Originality/Value: The paper is the first effort towards a systematic literature review of the research problem.


Knowledge Management, Organizational Performance, Systematic literature review

  1. B. Kitchenham and S. Charters (2007). Guidelines for Performing Systematic Literature Reviews in Software Engineering. Technical Report EBSE-2007-01, Software Eng. Group, Keele Univ. And Dept. of Computer Science, Univ. of Durham, UK.
  2. Staples, M. and M. Niazi (2007). Experiences Using Systematic Review Guidelines. The Journal of Systems and Software, 80(30), 1425-1437.
  3. Tranfield, D., D. Denyer and P. Smart (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review, British Journal of Management, 14 (9), 207-222.