The Relationship between Critical Success Factors (CSFs) and Organisational Performance

Author(s)

Rajkumar B. Chadge, Rakesh L. Shrivastava and Surendra D. Kshirsagar

Affiliations

Department of Mechanical Engineering, Yeshwantrao Chavan College of Engineering, Nagpur, India

Abstract

Small to medium enterprises are observed as a fertile area for the formation of effective furniture cluster. However, most of the research to date has focused primarily on large companies. These seem to be a lack of thorough research reported in the literature that tests the relationship between CSFs and organisation performance. Quantitative data was gathered from a random sample of Indian Furniture Cluster. A total of 715 respondents were sent the questionnaire from which a response rate of 49 percent was achieved. Performance improvement regression model were developed in order to test the strength of relationship between success factors and several dimensions of performance improvement of furniture cluster. The data was analyzed using techniques available on the statistical package for social sciences. The paper concludes that 11 critical success factors are required for improving the performance of cluster. The main implication of the research results for furniture cluster is that cluster is more likely to improve its chances of performance improvement with critical success factors than without these CSFs.

Keywords

CSFs, Furniture Cluster, Performance.

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