The Need for Intercultural Communication Skills in the Multicultural Settings

Author(s)

Dr. Nalina Ganapathi

Affiliations

International Labour Organization, Geneva, Switzerland

Abstract

Intercultural knowledge is highly vital to deal with globalization and manage a diverse workforce in organizations. To manage the diverse workforce as it delivers business worth and helps to eradicate any possible risk, effective communication skills the workstation is a crucial skill for an employee in an organization. Communication is an emblematic procedure by which people emphasize common significances. Similarly, diversity in communication happens when people with different cultural perspectives and morals generates shared resources. It helps to build trust with each other and develop associations with novel customers that transmit important fiscal importance for employers. It is vital to a sustainable relationship. Nevertheless, it plays a prime role in the success and failure of organizations.

This paper has been put together to discuss the intercultural communication in the multinational settings in general and analyze when it becomes the root cause for emerging issues, how it can be transformed as an opportunity for creativity.

Keywords

Communication, Intercultural Communication, Culture, Organizations, Human Resources Management

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