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Volume 7, Issue 2

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Volume 7, Issue 2

Promoting Financial Literacy through Digital Platforms: A Systematic Review of Literature and Future Research Agenda

Author(s)

    Chandan Kumar Tiwari, Santosh Gopalkrishnan, Davinder Kaur, Abhinav Pal

    Affiliations
    1. Independent Researcher
    2. Symbiosis Institute of Business Management, Symbiosis International Deemed University, Pune
    3. Symbiosis Law School, Symbiosis International Deemed University, Pune
    4. Symbiosis Centre for Management Studies (SCMS), Symbiosis International (Deemed University) (SIU), NOIDA
    Abstract

    The utilisation of technology has increased and continues to evolve for all social and economic purposes around the world. Studies suggest that technology has made teaching and learning process enjoyable and interesting for both educators and learners; and this factor has greatly aided the spread of knowledge and education using technology. Imparting financial literacy through offline mode has been studied extensively by researchers around the world. However, there is a dearth of studies concerning the role of technology in imparting financial literacy. This paper is an attempt to systematically study, review and explore the existing literature in the area of online financial literacy. It outlines the roles played and impact generated by electronic platforms in imparting financial literacy through the use of technology. A systematic review of literature was conducted on 159 documents on online financial literacy, extracted from the Scopus database, and on which, content analysis was further performed. Through this process, the researchers have been able to safely establish that using online tools to impart financial literacy, coupled with digital literacy amongst individuals has led to an increased and targeted use and subscription of financial services by consumers around the world.

    Keywords

    Technology, Online financial literacy, Financial literacy, Financial education, Systematic literature review.

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